ABG GROUP SOLUTION
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Practical Banking Operations & CASA Sales Mastery

Theory is incomplete without hands-on practical application. At ABG Group Solution, students experience simulated branch activities, learning the practicalities of field work, sales, and customer management.

Practical Learning Modules:

  • Account Opening Documentation & Form Verification Simulation
  • CASA Sales Strategies: Sourcing leads, cold calling, and relationship building
  • Gold Loan Valuation, Verification & Disbursement Process
  • Cross-Selling Banking Products: Credit cards, fixed deposits, insurance, mutual funds
  • Customer Service, Handling Queries, Grievance Redressal & Retention
  • Branch Operations Software Workflows and Finacle Basics
  • Adherence to Audit, Process Compliance & Internal Controls